Privacy policy

At Silver Jwells 925, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online.

1. Information We Collect

When you place an order or contact us, we may collect the following details:

Personal Information: Name, phone number, email address, billing/shipping address.
Order Details: Products purchased, payment details, and transaction history.
Communication Data: Messages or queries you send to us via email, phone, or website.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

Processing and fulfilling your orders.
Sending order confirmations, updates, and tracking information.
Responding to queries or customer service requests.
Improving our services and shopping experience.
Complying with legal requirements.

3. Sharing of Information

We do not sell or rent your personal information to any third party.
We may share limited information with trusted service providers (e.g., courier partners, payment gateways) only to fulfill your order.
In rare cases, information may be shared if required by law or government authorities.

4. Data Security

We take appropriate steps to protect your personal data from unauthorized access, misuse, or loss.
However, please note that no method of online transmission or storage is 100% secure.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your details.
Withdraw consent for promotional communications at any time.

6. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us:

Name: Mayank Sethiya
Phone: +91 77372 96030
Email: silverjwells925@gmail.com
Address: 1, Main Bazar, Near Rishabh Sarees, Fatehnagar, Udaipur, Rajasthan – 313205